Dear DODOcase Community,
Over the past few weeks and months, all of our lives have been impacted by the spread of the coronavirus. We have an incredible community of customers from all over the world and, in this time of uncertainty, our hearts and thoughts go out to each and every one of you.
As the situation evolves, we are following the recommendations of public health officials and government agencies to ensure that we are doing everything possible for our employees and community to remain protected, while also continuing to serve our customers’ needs.
Our website will remain active 24/7 and production/shipping schedules from our manufacturing facility in Texas have not been altered. Given the fluid situation regarding local, state and national lockdowns, we will continue to update if anything changes.
These are not medical grade masks and should not be used as such. Our masks are meant to provide a level of protection for non-medical personnel as to not take medical grade supplies from doctors, nurses, and support staff on the front lines.
For every mask that is purchased, we will donate a mask to medical facilities and charitable organizations. We are actively in contact with various organizations around the country that will accept our mask donations.
We have ordered more material and will update the website with new designs as they become available. Colors may vary as supplies change and we will do our best to update photos in real time. These masks are in high demand and we will manufacture and ship as quickly as we can.
As always, please email our customer support at firstname.lastname@example.org if you have any questions and we hope that you and your loved ones stay safe and healthy.